At J&D Builders we strive to make sure each and every one of our customers are treated with compassion and care. Especially with insurance claims, many times the policy holder is upset with water damage, fire damage, or theft to their home, so we try our best to help them through their difficult situation, as best we know how. Up front, we make sure the lines of communication are open and honest. Secondly we do our best to provide a superior experience from customer service to workmanship. Finally we close our project ensuring the client is satisfied with our work. Every step along the way the customer is kept in the loop of scheduling, progress, and any changes by our office staff.
Our claims experience ranges from total fire losses to small drywall patches, so the size of the claim doesn’t determine whether we take on the project or how we handle it. We have worked on claims ranging from sewage backups, electrical fires, plumbing leaks, to vehicle impact damages, roofing damage, and storefront repairs. We have dealt with impossible policy holders where nothing we do will satisfy them, to the policy holders who just want their house back to normal, but no matter what, we do our best to make sure we did everything to satisfy them. In our line of business, every job is different, and every policy holder is different, that’s what makes this job fun and exciting for our company, to take these challenges head-on, and hopefully come out on top.
We are happy to provide comparative estimates, assist on co-scopes, or help in emergency repairs. We have worked with numerous local and mainland insurance carriers and use the Xactimate estimating program that utilizes a nationwide pricing list that is updated monthly. By implementing and being very familiar with the estimating program, we are able to give estimates with a detailed cost breakdown, hopefully helping in the adjusting process, and promoting trust between the parties.
Our claims experience ranges from total fire losses to small drywall patches, so the size of the claim doesn’t determine whether we take on the project or how we handle it. We have worked on claims ranging from sewage backups, electrical fires, plumbing leaks, to vehicle impact damages, roofing damage, and storefront repairs. We have dealt with impossible policy holders where nothing we do will satisfy them, to the policy holders who just want their house back to normal, but no matter what, we do our best to make sure we did everything to satisfy them. In our line of business, every job is different, and every policy holder is different, that’s what makes this job fun and exciting for our company, to take these challenges head-on, and hopefully come out on top.
We are happy to provide comparative estimates, assist on co-scopes, or help in emergency repairs. We have worked with numerous local and mainland insurance carriers and use the Xactimate estimating program that utilizes a nationwide pricing list that is updated monthly. By implementing and being very familiar with the estimating program, we are able to give estimates with a detailed cost breakdown, hopefully helping in the adjusting process, and promoting trust between the parties.